Anyone can read and write email messages after using the “Sign In” link and entering a valid Comcast email address and password. Comcast offers a combined login feature, letting clients to access other facilities such as voicemail deprived of needing to reenter a password.

Clients should think about security when using Comcast’s Web-based email interface. The “Keep Me Signed In” check box on the login page can offer convenience but may also signify a possible security threat on a communal system.

To create a Comcast email account, folks must be XFINITY Internet subscribers. Every Comcast account can have six usernames and emails attached, and users can be managed from the My Account page on the Comcast website.

Steps to Login to Comcast Email Account

Here is what you need to do to log in to email account:

  1. Open a browser and go to
  2. Enter your email, mobile, or username associated with Comcast and then enter the password; hit ‘Sign In’.
  1. Once you are signed in, you will be able to see the dashboard of Comcast email. 
  1. You can start sending emails by clicking on ‘Mail’, for voicemail, click on ‘Voice’ and to use text services, click on ‘Text’.

Comcast Xfinity Usernames

When you subscribe to Xfinity Internet Services, the primary username gets created which is the administrative user of your Comcast account. A primary username can be used to create six more usernames that can be used by any of your family members or friends. These other usernames are defined as secondary usernames and you can only get a secondary if you create a primary first. If you don’t have any of these, just go to the log in page i.e. and click on ‘Don’t have an Xfinity ID? Create One’; as simple as that.

How To Recovery Comcast Username Or Password

Login issues are common no matter what email client you use. If you are unable to login to for any reason or don’t remember the username or password, click on the option that says ‘Forgot Xfinity ID or password?’ given just below the ‘Sign In’ option. 

To recover your username, you will be asked to enter your mobile phone number, Xfinity account number or your social security number to prove your identification.

In case you have forgotten your password, you will get a link to reset it and for that, you have to enter your username to proceed. Once you have reset the password, go back to the email login page and try to access your account using the new password. 

Login Issues with Comcast Email email Login Issues can be many and to fix them; here are the troubleshooting tips that you can look forward to:

  1. Make sure you are entering the correct username and password.
  2. Check if there are connectivity issues with your network.
  3. Try to login using a different web browser or clear the caches, cookies, and history from your browser and then try to log in.
  4. Check if the servers are down on the Comcast email service.

If nothing works, you can take help regarding sign in from Comcast Official Website.

Other Ways to Sign in to Xfinity Account

Xfinity lets you manage your payments, customize your Wi-Fi network name and password and offer personalized help whenever you need it. You can sign in to your Xfinity ID on your mobile device, on a supported web browser, or on your X1 TV Box. 

You can use your Xfinity ID (email, mobile, username) on the Xfinity My Account app on your mobile or on My Account on a web browser, or just say “My Account” into your Xfinity Voice Remote to check it on your X1 TV Box.

Here is how to sign in on each one of them:

Sign in using Mobile Device

  1. Firstly, download the Xfinity My Account app for your device using these links- Apple and Android
  2. Launch the app and sign in to it with the help of your Xfinity ID and password
  3. After signing in, you can use the app to pay bills, or change account settings.

Sign in using X1 Tv Box

To sign in on a voice-enabled X1 TV Box, press and hold the microphone button of the remote and say “My Account.” and then you can access your account using the arrow keys on the remote control.

Alternatively, press Xfinity on your remote control and go to ‘Settings’, then select ‘My Account’.

Xfinity Account Login Issues

Login issues are inescapable, and you may find yourself in a situation where logging into your Xfinity account seems impossible. Nothing to worry about Xfinity has provided every possible help through a number of articles available on their official help pages. 

Login issues can be many and you might need to look into all of their help pages to find the answer you are looking for. That’s why to save your efforts and time, here is a list of solutions that are enough to save from Xfinity login issues.

You can later on, also read about: Simple Methods to Fix Comcast Email Not Responding on iOS Devices

Recover Your Xfinity Id

You might be able to log in to your Xfinity account due to entering an incorrect username, so if that is the case, here is how to recover it:

  1. Mobile phone number
  2. Email address
  3. Social Security Number
  • And click ‘Continue’
  • Follow the on-screen prompts to recover your Xfinity ID.

Reset Your Xfinity Password

If the log in issue is arising due to entering an incorrect Xfinity password, then follow these steps to reset it:

  • Go to Reset your Password page of Xfinity.
  • Enter your Xfinity ID and press ‘Continue’.
  • Complete the security check by entering the words shown on the screen and click ‘Continue’
  • Select the option that you want to use to reset your password:
  1. Email Me
  2. Text Me
  3. Call Me
  4. Answer my secret question
  • And click ‘Continue’
  • The number of recovery options will depend upon how much information you have already provided to Xfinity. 
  • If you have selected the email option, a password reset link will be sent to you by email; click on the link and follow the instructions.
  • If you have selected a text message, enter the code that you have received via text and click ‘Continue’.
  • To reset by call, you will need to enter the code provided to you through a call; click ‘Continue’ after entering the code.
  • If you have selected the security question method, you will have to answer it correctly in order to reset the password. 
  • After verification, you will be allowed to create and confirm your new password.

Other Additional Tips

If you are still not able to log in to your Xfinity account, you can check the following things:

  • Make sure your device is connected to a working and stable internet connection.
  • The Xfinity website server is not facing any outage
  • Xfinity mobile app is updated
  • You are using a supported web browser to log in.
  • As per Comcast’s policy, you need to log into the email account at least once every 12 months to keep it active. If you have not logged into your email account for 12 months, your email account can get inactive by Comcast. Also, Comcast will delete all inactive email accounts as well as all the contents in those accounts, however, it will notify owners that their inactive accounts are near to its deletion.

Why can't I log into Comcast?

Clear your cache and cookies, and try to access the site again. If this isn’t successful, please try to access the page by visiting: This issue is believed to be limited to customers using specific router configurations and we are working on a complete solution.

Where is Comcast email preferences?

Log in using your Xfinity ID and password. in the upper-right corner of the page, and select Email Settings to see the mail settings. Changes will be saved after each setting is adjusted.

How do I access my Comcast email?

Steps To Sign in to your Comcast Email or Voicemail Service

  1. Visit and click the Email or Voice. …
  2. Enter your Xfinity ID and password and click Sign In.
  3. After signing in, you’ll be redirected to Xfinity Connect, your dashboard for Comcast email and voicemail service
  4. Access your email account by clicking Mail or your voicemail by clicking Voice.

Is there an app for Comcast email?

Yes, There is an app for Comcast email. The Xfinity Connect app is a free, downloadable app that gives you control over your Xfinity Voice and email services on your Apple and Android devices (smartphones, tablets, etc.).