WhatsApp is Down

WhatsApp and Instagram are apparently facing outages and many users are unable to use the platforms.

Facebook, WhatsApp and Instagram, popular apps owned by parent company Facebook are experiencing outages in many regions and seem to not be working on either Web or their respective smartphone apps. A number of people have reported that the instant messaging platform and the social media applications are not working for them on AndroidiOS and web platforms.

DownDetector reports a quick spike in the number of cases of WhatsApp not working for people across regions on October 4. Users are unable to send or receive new messages. Similar behaviour is observable on Instagram, where users are unable to log in, refresh their feed or send direct messages (DMs) or Facebook where users are unable to use Messenger. The issue has seemingly affected people late in the evening, with outage starting at roughly 9:15 pm IST.

The servers continue to remain down at the time of writing this article and Facebook, WhatsApp and Instagram are currently inaccessible. Users are requested to use alternate methods of messaging like Signal and Telegram until the apps start working again.

This is not the first time apps like WhatsApp have crashed. A similar outage in June took down popular sites like Amazon, Reddit and Twitch, while another in July took down services like Zomato, Disney+ Hotstar, PSN, Steam and PayTm, among others. A WhatsApp outage was last observed back in March 2021. 

MILLIONS of WhatsApp users have been left unable to send or receive text messages. The world’s most popular messaging app, which is owned by Facebook, is experiencing severe problems on both iPhone and Android – with users unable to make or receive voice and video calls too. The severe issues appear to be impacting users worldwide.

WhatsApp not working on your iPhone or Android smartphone? Don’t worry – there’s nothing wrong with your device.

Thousands of WhatsApp users across the UK have been left without access to the popular messaging app. The problems have been caused by a vast WhatsApp outage, which seems to have impacted people worldwide. Users across the UK can no longer send or receive text messages, pictures, documents, and videos. Voice and video calls have also been impacted by the gargantuan outage, which has taken down a number of other popular Facebook-owned services, including Instagram and the main Facebook social media app. The issues have hit users on iPhone, Android and those who rely on WhatsApp for Web to send messages from their web browser, like Google Chrome.

WhatsApp has acknowledged the issues impacting users across the globe. The firm shared the update on Twitter as the outage approached its one-hour milestone: “We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible.” The messaging platform has not confirmed when users can expect normal service to resume.

Facebook is down

Facebook, which owns and operates WhatsApp following a $16 billion acquisition back in 2014, has shared an almost identical statement on its Twitter account, writing: “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

Users who attempt to send texts on WhatsApp right now will see a small clock icon in the bottom right-hand corner of the message. This indicates that the message hasn’t been able to leave your device. WhatsApp uses a single tick to denote when your text has reached its servers. That turns into a double-tick when the text travels from those servers to the recipient’s smartphone. When those double-ticks turn blue, it means the recipient has opened WhatsApp and read the text message.

These same symbols appear in the corner of picture messages, videos, PDFs, and more. When trying to make a voice or video call to a recipient, the usual call interface will appear and WhatsApp will say that it is “calling” but you won’t get an answer. If you wait long enough, WhatsApp will throw you back to the main interface of the app.

Some users will also see the words “Connecting…” appear instead of your contact’s name and profile picture at the top of a conversation within the app. This is also an indication that something has gone awry with WhatsApp.

Here is what Edward Snowden had to say about this Facebook, Instagram and WhatsApp outage